Refer friends & get free rides

Love getting free rides? Invite your friends and family to use Dott by sharing your personal code with them – after they take their first ride, you both get free rides! To share your personal code, tap “Get free rides” in the app menu, t...

What’s a Dott pass?

Instead of paying for rides as you go, passes give you a fixed amount of rides or unlocks for a set and discounted price – they’re a great way to ride more for less! We’ve designed our passes to fit all your different needs: Got a few p...

Can I use my wallet balance to buy a pass?

Unfortunately no – you’ll need to buy a pass using one of the available payment methods in the app. If you normally pay with your Dott wallet, you should still have at least €2.50 in your wallet to start a ride. This amount may be used ...

I bought a Dott pass but was still charged for my ride

It’s likely that your pass didn't cover the entire cost of the ride. Each ride pass includes a fixed number of rides lasting a certain number of minutes (usually 20 or 30 min). When your ride exceeds those minutes, or when the pass expir...

Can passes and promo codes be used at the same time?

No, but you can decide which pass or promo you want to use for each ride. Once you’ve selected a Dott to ride on the map, you can choose from one of your active passes, promos, or referral codes to use on this ride. After selecting the d...

How do I add a promo code?

Here’s how to add a promo code to your account: Open the Dott app In the menu, tap "Promos" Tap "Add promo code" and enter the code Tap “Claim code” and enjoy your promo! You’ll find all your valid promos in the Promos section, and you...

Get discounted Star Rides

Find a Star Ride on the map and ride for less! Each time you ride a vehicle marked with a purple star, you’re helping us prevent overcrowded parking and ensuring your community has rides available where they need them. To thank you, you ...

Does Dott offer discounted rides in the UK?

Yes, we do! We offer three different discounts: Dott Community: Riders with a valid HC2 certificate, DID card, or Disabled Persons Railcard get 50% off their rides. Dott Heroes: NHS and Emergency Service workers get 75% off their rides....

Does Dott offer discounted rides in France?

Yes! We offer a 60-75% solidarity discount to those who qualify.  In Paris, Lyon, Bordeaux, and Grenoble, we offer a 75% solidarity discount. Here’s what you should send us to apply: Paris: a photo of your ID and a copy of your valid “S...