Account & payment
- Why is there an extra charge on my account?
- Why is there a relocation fee?
- How can I benefit from the solidarity fare in France?
- How do I change my phone number on my Dott account?
- How much does it cost?
- What forms of payment can I use?
- How do I top up my wallet?
- How does ID verification work?
- How do I request an invoice for my rides?
- What if there are charges I don’t recognize on my account that may be fraudulent?