Account & payment
- Why is there a temporary hold on my bank account?
- Why was I charged a parking fine?
- Why do I need to verify my ID?
- How do I change my phone number on my Dott account?
- How do I delete my Dott account?
- How does Dott safely process my personal data?
- How much does it cost to ride a Dott?
- What forms of payment can I use?
- How do I add money to my Dott wallet?
- How do I request an invoice for my rides?
- When starting a ride, I get a payment error
- When buying a pass, I get a payment error
- I was charged more than expected for my ride
- I think there’s a fraudulent charge on my account