Dott Help Center home page
Submit a request
Sign in
  1. Dott
  2. FAQs
  3. Account & payment

Account & payment

Follow New articles New articles and comments
  • Why is there an extra charge on my account?
  • Why is there a relocation fee?
  • How can I benefit from the solidarity fare in France?
  • How do I change my phone number on my Dott account?
  • How much does it cost?
  • What forms of payment can I use?
  • How do I top up my wallet?
  • How does ID verification work?
  • How do I request an invoice for my rides?
  • What if there are charges I don’t recognize on my account that may be fraudulent?
Dott
Deutsch Français Italiano Nederlands Polski