Ending your ride

When you’re ready to end your ride, check the in-app map to see where you can park, then park your Dott and tap “End ride”. Make sure your Dott is parked upright and doesn’t block any sidewalks or exits. Follow any instructions the app m...

Safe riding essentials

To keep you and your city safe, all Dott riders should abide by the following when riding: Be 18+ years old.* Stick to one person per vehicle. Stay focused – don’t wear headphones, look at your phone, or do anything else that could dist...

Signing up

Welcome to Dott! Signing up will take just a few minutes. To get started: Download the Dott app from the Apple Store or Google Play Store Create an account using your phone number & email Add your payment method of choice (Quick tip:...

How can I find a Dott, and can I reserve it?

It’s not currently possible to reserve a vehicle – but we’re working on adding this function very soon. You can find our vehicles: On the app Open the Dott app Check the map to find a Dott in your city Tap the tracking button on the ...

How to read the map

Our in-app map shows you where you can ride and park – here’s how to read it. Keep in mind you may not see all of these zones & icons on your map based on the parking situation in your city. No-go zone: To avoid a fine, don’t ride or par...

How to ride Dott scooters

First things first: you need to have an active internet connection to find a Dott, unlock it and end the ride after you’ve arrived. Starting your scooter ride Once you've found a scooter, Scan the QR code on top of the scooter and ta...

How to ride Dott bikes

First things first: you need to have an active internet connection to find a Dott, unlock it and end the ride after you’ve arrived. Starting your bike ride Once you've found a bike, Scan the QR code on top of the bike and tap “Unlock...

How can I adjust the seat on Dott bikes?

There are two ways to adjust the seat height on Dott bikes, depending on the type of bike you’re riding. Most bikes have a yellow lever underneath the seat: While pressing the yellow lever, push the seat down or pull the seat up to your ...

How does pausing a ride work?

You can pause a ride for up to 60 min to take a break, grab a coffee, and do your thing. When you pause a ride, your Dott is locked so no one else can take it. Always remember to use the “Pause” button – simply leaving your vehicle for m...

Do I need a driving license to ride a Dott?

In some countries, including the UK, you may need a valid driver’s license. If you’re in a country where a license is required, we’ll let you know and request a copy of your license before you start a ride.   Riding in the UK You need a ...

Can I unlock multiple Dotts at the same time?

Since your Dott account is personal, you can only unlock one vehicle at a time. If you’re riding with a group of friends, you can unlock one Dott each with separate phones and separate accounts.  For some sweet discounts while riding wit...

What is Dott and what cities are we available in?

Hi there! We're Dott, a shared micromobility operator that’s on a mission to free our cities with clean rides for everyone. We believe that by collaborating with our communities and municipalities, we can create more inclusive cityscapes...

Riding a Dott with FREE NOW

We’ve partnered with FREE NOW so even more people can access clean rides. Now you can grab a Dott e-scooter or e-bike straight from FREE NOW’s app! If you have questions or difficulties while riding a Dott on FREE NOW, feel free to find ...