Dott's Help Center
Find answers to your questions by browsing our FAQs
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FAQs
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Announcements
Stay informed about important events, feature releases, and other info
2 Articles
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Getting started
The essentials on using the Dott app and riding our vehicles
13 Articles
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Account
Manage your account, troubleshoot issues, and learn how we manage your data
4 Articles
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Ride troubleshooting
How to report and resolve problems with your vehicle or issues with your ride
5 Articles
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Passes & promotions
Learn how our passes work and discover the great discounts we offer
9 Articles
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Payment
Money matters: the Dott wallet, payment methods & transactions, and errors
9 Articles
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Parking guidelines
Get a grip on where and how to park, plus info on parking fines
3 Articles
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Safety & insurance
Safety tips & rules, insurance claims & accidents, and what we do to keep you safe
11 Articles
