Dott's Help Center

Find answers to your questions by browsing our FAQs

How do I delete my Dott account?

Deleting your account: To delete your account, tap “Account” then “Delete account” in the app menu, then follow the instructions.

IMG_4B0A87E3A3A4-1.jpeg IMG_4B0A87E3A3A4-2.jpeg


Keep in mind that deleting your account removes all your data and cannot be undone. If you want to use Dott again, you’ll have to create a new account.

⚠️ I tried to delete my account but the app doesn't let me: If your Dott wallet account balance is negative or positive, you won't be able to delete the account directly through the app.

If that's the case, please contact us directly through the app or message our bot. 

IMG_32287B23C519-1.jpeg

 

Was this article helpful?