Dott's Help Center

Find answers to your questions by browsing our FAQs

Riding a Dott with FREE NOW

We’ve partnered with FREE NOW so even more people can access clean rides. Now you can grab a Dott e-scooter or e-bike straight from FREE NOW’s app!

If you have questions or difficulties while riding a Dott on FREE NOW, feel free to find an answer in our FAQ section or contact us at If you need help with anything outside of the ride, like payments and invoices, please contact FREE NOW.

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