You may be charged a fine of up to €300 (or the local equivalent) in the following cases:
You ended your ride outside of the riding area or in a no-go zone. These areas are indicated in red on the map, so we recommend checking it beforehand to see where you can ride. We'll also send you a push notification if you reach these areas so you can avoid getting fined.
You paused or parked your ride in a no-park zone. We’ll notify you if you’re trying to park in one of them, but be sure to check the map before riding for these no-park zones indicated in gray.
You parked your Dott incorrectly. We usually request a photo of your parked Dott to check whether you’ve followed our parking protocol. Check our article on Ending your ride or head to our Parking guidelines section for details on how & where to park, with city-specific rules.
You can see any fines you might have received on your ride receipt or invoice. If you think you were fined by mistake, you can contact us here or go to “Help & contact” then “Contact us” in the app – we’re happy to help!