In every city that Dott operates in, there is a riding area where you can find, ride and park our scooters. This area is marked on your map. You’re allowed to leave your vehicle outside of this area, but we’ll have to go out of our way to pick it up–hence the extra costs.
To avoid getting charged with a pickup fee, check on your map whether you’re inside the riding area before parking and locking your scooter.
If you think you got charged with this fee by mistake, please get in contact (under ‘help & contact’ in your app) with us so that we can help you out!