Dott's Help Center

Find answers to your questions by browsing our FAQs

How do I request an invoice for my rides?

You can check your ride receipt or invoice for how much your ride cost, as well as any discounts or fees that were applied. Go to “Account” in the app menu, then tap “My rides” or “Invoices”.

See a charge you don’t recognize on your bank account? It may be the start ride temp hold or card verification hold, or you might have been charged a parking fine. If you think there’s a fraudulent charge on your account, please follow these steps.

Also check: I was charged more than expected for my ride

Was this article helpful?