Dott's Help Center

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I found a broken or poorly parked Dott

Spotted a sad Dott?

If you’ve found a broken, misplaced, or improperly parked Dott, let us know – we’ll send someone from our local team to pick it up. There are 3 different ways you can report it to us:

In the app

Select the vehicle on the map and tap “Report issue”.

In the Help Center

Submit your report using this form including:

  • The location of the vehicle
  • The QR-code of the vehicle, which you can find between the vehicle's handlebars
  • A picture of the vehicle

With your municipality’s app

In some cities you can report misplaced Dotts directly to your municipality, who will help us relocate the vehicle. 

Thanks so much for flagging it!

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