Yes! We offer a 60-75% solidarity discount to those who qualify.
In Paris, Lyon, and Bordeaux, we offer a 75% solidarity discount. Here’s what you should send us to apply:
- Paris: a photo of your ID and a copy of your valid “Solidarité Transport” card
- Lyon: a photo of your ID and a copy of your valid “TCL Solidaire Gratuit” contract
- Bordeaux: a photo of your ID and a copy of your valid “Nouvelle Aquitaine” card
In Marseille, the solidarity discount is 60%, but it is also extended to students, people under 26 years old, and holders of a Caisse Primaire d'Assurance Maladie (CPAM) certificate. Here’s what you should send us to apply:
- Students: a photo of your ID and a valid letter of enrollment
- Under 26 year-olds: a photo of your ID
- CPAM holders: a photo of your ID and a copy of your valid CPAM certificate mentioning the Complémentaire Santé Solidaire (CSS) without financial participation (ex-CMUC)
Applying for your discount
Before you get started, make sure you already have a Dott account – just download the Dott app and follow the steps to get set up.
Contact us here, or go to “Help & contact” then “Contact us” in the app. Make sure to attach a photo of your ID (such as your passport or driver's license) and your proof of eligibility (upload both sides if applicable). Once we’ve reviewed your documents, we’ll send you your unique promo code. To claim it, head to “Promos” in the app menu and tap “Add promo code”.
Now it’s time to hit the road with your discount! Please note that the solidarity discount does not apply for rides taken with a Dott pass, and it expires after 3 months. If you want to renew it, please resend your documents by the 10th day of the month, every 3 months. We do this to comply with data protection regulations.
Enjoy your discount and happy riding!