Promo codes can’t be combined with passes or other promotions. Once you’ve used all the rides included in your pass, or the expiration date has passed, the app will automatically apply any promo codes you’ve entered that are still active.
If you have any questions about your promo codes while using passes, please contact Customer Care so we can help you out. Open your app, go to the menu, and then to Help & contact → Contact us. Tap the icon in the top right corner to start a conversation.