Dott's Help Center

Find answers to your questions by browsing our FAQs

Can passes and promo codes be used at the same time?

No, but you can decide which pass or promo you want to use for each ride.

Once you’ve selected a Dott to ride on the map, you can choose from one of your active passes, promos, or referral codes to use on this ride. After selecting the discount you want to use, you’ll see your new riding price.

Still have questions? Contact us here, or go to “Help & legal” then “Contact us” in the app – we’re happy to help.

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