Dott's Help Center

Find answers to your questions by browsing our FAQs

How do I add money to my Dott wallet?

In the app menu, tap “Account” then “Payment”. Here you’ll see your current balance, and can add money by tapping “Add to wallet”. 

Depending on your location, you can add money to your wallet using the following payment methods:

  • PayPal
  • Bank card
  • Apple Pay
  • Bancontact
  • iDEAL
  • Giropay

Moving around? If you visit a country that uses a different currency, you’ll need to open a new wallet in that local currency. For example, if your wallet is in euros and you’re visiting Stockholm, you’ll need to add krona to pay for your rides.

Keep in mind that if you want to buy a pass, you’ll need to use a payment method like a bank card or PayPal. Please also note that your Dott wallet balance is non-redeemable and non-refundable.

Was this article helpful?