You can top up your Dott wallet by logging in to the app and going to the Account section, and then Payment. Depending on where you’re at, you can top up your Dott balance with the following payment methods:
- PayPal
- Bancontact
- iDEAL
- Giropay
You’ll always be able to see your available credit in the Payment section of the app.
Note that credits in your Dott wallet can only be used to purchase Dott services via the app and are non-redeemable and non-refundable. In countries where Dott uses local currency other than euros, you won’t be able to use any euro-based wallet funds for payment. In that case, you’ll need to open a new wallet in the local currency. Currently, we only operate in Poland with non-euro currency.
Please note that when the cost of the ride exceeds the balance on your Dott wallet, the balance becomes negative. When the negative balance reaches a certain amount, it is no longer possible to ride scooters until you settle the negative balance.