Dott's Help Center

Find answers to your questions by browsing our FAQs

What forms of payment can I use?

We currently accept PayPal, Apple Pay, and multiple credit or debit cards:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Carte Bancaire
  • Diners
  • Discover

Depending on your location, you might also see Bancontact, Blik, Giropay, and iDEAL as payment options.

You can also add money to your Dott wallet and ride with your balance there. Keep in mind that if you want to buy a pass, you’ll need to use one of the payment methods mentioned above.

Adding or editing a payment method

In the app menu, tap “Account” then “Payment”. Here you can add money to your Dott wallet or add a payment method. If you want to replace or remove your existing payment method, tap “Edit”.

We're working hard to make more payment methods available, so keep your app updated to the latest version!





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