Dott's Help Center

Find answers to your questions by browsing our FAQs

Signing up

Welcome to Dott! Signing up will take just a few minutes. To get started:

  1. Download the Dott app from the Apple Store or Google Play Store
  2. Create an account using your phone number & email
  3. Add your payment method of choice (Quick tip: Google Chrome is the most compatible browser for signing up with PayPal)

  4. If requested, upload a copy of your driving license, ID, or passport for age verification
  5. Check How to read the map and our Safe riding essentials so you’ve got everything you need to know to ride safely

That's it – you're ready to roll! Open the map to find a nearby vehicle, scan the QR code to unlock, and ride like a champ.


Didn't get the SMS verification code?

Try the following:

  • Tap “Resend code” – the button will appear after 15 seconds
  • Restart your device
  • Check with your mobile network carrier if your plan allows you to receive verification texts
Still didn't work? Please try again in a few days or consider registering with a different phone number.

Was this article helpful?