Dott's Help Center

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Safety tips

Please remember to keep your and others’ safety in mind when riding a Dott. Here are some tips to do just that.

Do a quick safety check before every ride

  • Are the lights working?
  • Do the brakes work? (Squeeze the brake levers to make sure)
  • Are the tires full?
  • Are there any wires hanging loose?
  • Is there any visible damage to the vehicle?

If anything seems to be damaged or malfunctioning, please report it to us and find another Dott to ride. You can report a damaged vehicle to us by selecting the vehicle on the map and tapping “Report issue”.

Tips for safe riding

  • Stick to one person per vehicle.
  • Stay focused – don’t wear headphones, look at your phone, or do anything else that could distract you from the traffic at hand.
  • Follow local traffic rules, and stay aware of cars, bikes, and pedestrians.
  • Ride calmly and smoothly. Avoid making sudden moves, and keep enough distance from vehicles around you so you have plenty of time to brake.
  • Avoid braking or accelerating too hard, especially when riding on smooth, slippery surfaces.
  • Never ride or park on sidewalks to keep them safe for pedestrians. 
  • Park according to the rules in your city. Check our Parking guidelines section for the full details.
  • Don’t drink and ride.
  • Wear reflective gear when riding at night and in low visibility (e.g. foggy weather).
  • Remember to wear a helmet. Even though it isn’t required by law in some countries, it's a key safety measure everywhere. Please note that you’re not insured for head trauma if you're not wearing a helmet.

If you're riding in London, check out our Smooth Rider Club e-learning to read up on the traffic rules.

This list is a snippet of our full Terms & Conditions. Please make sure you read and comply with all our Terms & Conditions, and respect the local laws to ensure you’re following all the rules – this way, you avoid the risk of being charged both legal and administrative fines. 

Take care of yourself and others. Happy and safe riding!


Also check: Riding in bad weather

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