Dott's Help Center

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Can I use my wallet balance to buy a pass?

Unfortunately no – you’ll need to buy a pass using one of the available payment methods in the app.

  • If you normally pay with your Dott wallet, you should still have at least €2.50 in your wallet to start a ride. This amount may be used in case you exceed the set amount of free minutes in your pass.
  • If you normally pay for your rides with your credit/debit card or PayPal, any costs outside of your pass coverage will be charged to that card.

Wondering why a €2.50 hold is placed on your account? Please check I bought a Dott pass but was still charged.

Once you’ve used up your pass, you can start paying for your rides with your usual payment method again (wallet, credit/debit card or PayPal).

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